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One of my absolute favorite tools is my

KitchenAid Professional 600 Series 6-Quart Stand Mixer  

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There had been an issue with this model however, it has been resolved.

According to Kitchenaide:

RESPONSE FROM KITCHENAID: Thank you for visiting the KitchenAid website!

I would like to reassure you that our engineering and product teams have addressed the gear box issue. In fact, we have already implemented a change in the manufacturing of the Pro 600 Stand Mixers to a metal gear box. Although these will be changed out on additional 5 qt bowl-lift models that include all metal gearing, the time line on that is not known at this time. Although a transparent change, this will insure the long-term durability we expect.

I would like to emphasize to you that should you purchase a Stand Mixer (with all metal gearing) which has not been assembled with the upgraded metal gear box, and you should have a problem with your mixer (as a result of the plastic gear box (failure), we will most certainly extend your warranty to resolve the issue properly and effectively.

If you have additional questions, feel free to reply back to me. Or, you may contact either our KitchenAid Customer Satisfaction Center at 1-800-541-6390, or you may visit our secure KitchenAid Live Chat.

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